10. Sınıf İngilizce Hazırlık Ders Kitabı Cevapları Sayfa 96

10. Sınıf İngilizce Hazırlık Ders Kitabı Sayfa 96 Cevapları Meb Yayınları‘na ulaşabilmek ve dersinizi kolayca yapabilmek için aşağıdaki yayınımızı mutlaka inceleyiniz.

10. Sınıf İngilizce Hazırlık Ders Kitabı Cevapları Sayfa 96

Lead in

Discuss the following questions with your partner.

1. What would you do if you bought a faulty product?
2. Which of the products below can be considered as faulty according to the information related to the photos?

Listening

a. Discuss the following questions with your partner.

1. Do you think in-store shopping is safer than online shopping? Why/Why not?
2. What are the advantages and disadvantages of online shopping?

b. Listen to the Customer Service conversation. Tick the sentences below that cover the problems in the audio. Track 30

The problems were that…

Mr Nelson didn’t come to work.
Tony didn‘t understand what Ms Ellis’ problem.
The sales representative didn‘t inform Ms Ellis properly.
The game console didn‘t have a Bluetooth connection.
Ms Ellis couldn‘t plug the HDMI into the console.
Ms Ellis didn‘t want to pay extra money for the cable.
The game console was too expensive.

c. Listen to the audio again and answer the questions below.

1. What did the woman buy from the store?
2. What did the representative offer the customer to solve the problem?
3. Did she get a refund from the company? Why/Why not?

d. The sentences below are extracted from the audio script. Write them to the appropriate place in the table below according to their function.

1. The best I can do is to offer you a discount.
2. It looks like we might have made a mistake.
3. Would you like a replacement or a refund?

• Cevap:

10. Sınıf Meb Yayınları İngilizce Hazırlık Ders Kitabı Sayfa 96 Cevabı ile ilgili aşağıda bulunan emojileri kullanarak duygularınızı belirtebilir aynı zamanda sosyal medyada paylaşarak bizlere katkıda bulunabilirsiniz.